lang.googe_tag YoloBook | Pravilnik o privatnosti

Privacy Policy

YOLOAPP TECHNOLOGY DOO BEOGRAD-Zemun, ul. Tošin bunar 92b, Zemun, 11000 Belgrade, MB: 21343498, PIB: 110367012 (hereinafter: YOLOAPP or Data Manager), collects and processes personal data of users in compliance with all relevant laws and regulations. The protection and security of the personal information of our users (customers) is a priority of YOLOAPP.

Your privacy is important, so please read this information carefully.

By using the website www.yolobook.rs and the application and providing your personal information, you consent to the treatment of data in accordance with this Privacy Policy (hereinafter: the Rules) and the General Terms and Conditions (hereinafter: the General Terms and Conditions; both documents available on the website www.yolobook.rs and in the app), which together constitute unique rules for the treatment of personal data.

Collection and processing of data

When the User visits and uses our Website www.yolobook.rs (hereinafter: the Website) or the Application for the purpose of learning about our offer or ordering our products, as well as when the User communicates with us (by email), YOLOAPP collects certain User's personal information, information on how YOLOAPP may contact the User, as well as certain technical information.

Generally speaking, YOLOAPP automatically collects technical information about how the User uses the Website and the Application, and behavioral data that allow us to understand how Users are affected by YOLOAPP's product range and services. This information is available to us through third-party services such as Google Analytics.

1) When a User visits the Website

When a User visits the Website, YOLOAPP collects and temporarily stores on the server certain personal information of the User, such as the OAuth token used to identify the connection. This personal information is deleted after you stop using the website.

In addition, personal data is only processed by YOLOAPP if it voluntarily submits personal information to the User, e.g. during registration, when ordering and accepting orders, in connection with the fulfillment of orders and delivery of goods, accepting and answering questions, announcing sweepstakes and promotions or online applications. Regularly, the personal data required from the Customer for the purpose of receiving the order, its realization and delivery of the goods are: name, surname, desired address for delivery of goods, telephone number and e-mail.

If you refuse to provide the requested personal information, YOLOAPP will not be able to process your order or otherwise fulfill your request. User photos are used solely for the production of goods. After placing an order, the User's photographs are stored for up to 14 days, in order to process additional orders or any complaints. After the expiration of the specified time period, the User's photographs shall be permanently deleted.

2) When a User visits an application

When the User visits and uses the application, then YOLOAPP collects information about the version of the application that the User uses.In addition, YOLOAPP will only process personal information when it voluntarily submits personal information to the User. for example. during registration, when ordering and accepting orders, related to the fulfillment of orders and delivery of goods, accepting and answering questions, announcing sweepstakes and promotions or online applications.

If you refuse to provide the requested personal information, YOLOAPP will not be able to process your order or otherwise fulfill your request. User photos are used solely for the production of goods. After placing an order, the User's photographs are stored for up to 14 days, in order to process additional orders or any complaints. After the expiration of the specified time period, the User's photographs shall be permanently deleted.

In addition, personal data is only processed by YOLOAPP if it voluntarily submits personal information to the User, e.g. during registration, when ordering and accepting orders, related to the fulfillment of orders and delivery of goods, accepting and answering questions, announcing sweepstakes and promotions or online applications. Regularly, the personal data required from the Customer for the purpose of receiving the order, its realization and delivery of the goods are: name, surname, desired address for delivery of goods, telephone number and e-mail.
User photos are used solely for the production of goods. After placing an order, the User's photographs are stored for up to 14 days, in order to process additional orders or any complaints. After the expiration of the specified time period, the User's photographs shall be permanently deleted.

Use of personal information of users

YOLOAPP uses personal information solely for the above purposes. Only if the User has explicitly agreed to this will YOLOAPP use the User's personal information for surveys related to its product range and marketing purposes. It is assumed that the User has given explicit consent to the collection, processing and use of personal data for the stated purposes at the time of placing the order.

The user can revoke his consent at any time through the website www.yolobook.rs. YOLOAPP shall, in the event of revocation, commit itself to the immediate deletion of all Personal Data of the User, unless the procedure for a specific order has been completed, in which case YOLOAPP shall have the right to collect its claim.

Without the express permission of the User, YOLOAPP will not provide its information to third parties. YOLOAPP shall only provide the Customer with personal information to the courier service (postal operator with which it has a contract) only to the extent necessary to deliver the goods ordered.
YOLOAPP will only provide the User's personal information to the competent state authorities only if required by mandatory regulations and with a reasoned request / order.

Our employees are aware of the obligation to protect the personal data of the User, as well as the obligation to comply with and act in accordance with the regulations regarding the protection of personal data.

Data protection

YOLOAPP uses a number of technical, personnel and organizational measures to protect personal information that are required to protect the User's personal information from loss, destruction, unauthorized access, change, disclosure and any other misuse. Our technical protection measures are constantly improving in line with technological developments.

User rights

In accordance with the Law on Personal Data Protection (Official Gazette of the RS, No. 97/2008, 104/2009 - other law, 68/2012 - decision of the US and 107/2012, hereinafter referred to as ZZPL), the User has the right to request that YOLOAPP provide him with information about the processing of his personal information (Article 19), the right to request that YOLOAPP disclose personal information concerning him (Article 20) and the right to YOLOAPP requires a copy of the personal data relating to it (Art. 21).

Furthermore, the User has the right to request from YOLOAPP to correct, supplement, update, delete personal data, as well as to interrupt and suspend processing (paragraph 1 of Article 22 of ZZPL).
Restrictions on the rights referred to in paragraph 1 of this section ('Rights of the User') are explicitly stated in Art. 23 of ZZPL, which, inter alia, relate to the activities of preventing, detecting, investigating and prosecuting criminal offenses, then endangering the privacy or important interests of persons, in particular life, health and physical integrity, etc..

In the event that the User considers that one of his rights is endangered, he may file a complaint with the Commissioner for information of public importance and protection of personal data of the Republic of Serbia.
Please contact us immediately to correct any error in the information collected concerning you. We are at your disposal at any time for your comments, questions or observations, and please feel free to contact us regarding this Privacy Policy at www.yolobook.rs.

Note: This document is computer generated and is valid without signatures and stamps